Short payments
Remittance lower than COD minus your contracted fees.
COD reconciliation for GCC & MENA merchants
Your courier owes you money. We'll prove it.
Upload one remittance file and see what you're owed — total recoverable, flags by category, carrier by carrier. Free preview, no signup. Upgrade to see which orders and get the evidence to claim it.
Any courier format60-second previewNo signup required
Takes 60 seconds · file deleted after the preview
What the free preview shows
One file in. Every unit of leakage out.
The free preview shows the finding: what you're owed in total, how many orders are flagged in each category, how your carriers compare and how much of your file we matched. Upgrade to see which orders and get the evidence to claim it.
Illustrative model based on a 1.57% observed leakage rate. Not a customer result.
Recoverable
AED 0
recoverable in a single month
1.57% of COD volume — on AED 850,000 monthly COD across 2,000 orders
- Flagged orders
- 0
- Coverage
- 0 of 2,000 matched
- Carriers compared
- 0
| Status | Detail | Orders | Amount |
|---|---|---|---|
| Short paid | Remittance below contracted value | 100 | AED 5,860 |
| Overdue 15+ days | Unpaid 15+ days past SLA | 24 | AED 7,485 |
| Duplicate AWB | Same AWB remitted twice | 2 | — |
| Reconciled | Matched, paid in full | 1,874 | — |
Order-level detail
Which orders are affected, with evidence
| Order | AWB | Order value | Remitted | Gap | Status |
|---|---|---|---|---|---|
| #10428 | AWB-6741 | AED 420 | AED 355 | AED 65 | Short paid |
| #10431 | AWB-6748 | AED 260 | AED 0 | AED 260 | Overdue |
| #10437 | AWB-6752 | AED 690 | AED 611 | AED 79 | Short paid |
| #10442 | AWB-6760 | AED 185 | AED 185 | AED 0 | Reconciled |
Unlock order-level detail
See exactly which orders were short-paid, with evidence packs, dispute letters and export.
See plansShort-pay rate by carrier
Share of orders, anonymised
- Carrier A10%
- Carrier B5%
- Carrier C3%
- Carrier D2%
Same merchant, same month — a wide spread in short-payment rate between carriers.
Illustrative model. All figures in AED. Not a customer result.
The scale of the problem
1.5–3%
of COD revenue typically lost to reconciliation gaps
Industry estimate, GCC logistics
3–5 hours
spent per reconciliation cycle, per carrier
Industry estimate
7–21 days
typical delay before COD cash reaches your account
GCC carrier settlement windows
These are industry figures, not customer results. We don't have customer results to show yet — run a free preview and you'll have your own.
Your numbers
How much are your carriers holding?
Enter your monthly COD volume. We'll show you what a typical leakage rate means for your business.
AED 850,000
AED 50,000AED 5,000,000
2,000
10020,000
Monthly recoverable
AED 13,345
Per year
AED 160,140
- Short payments
- AED 5,858 across 100 orders
- Overdue settlements
- AED 7,487 across 24 orders
- Manual reconciliation time
- 8 hours per month
CODAudit Solo costs AED 299/month. At your volume that's 45× return.
Run your free previewIllustrative model using a 1.57% leakage rate — an industry estimate, not a customer result. Your actual figure depends on your carriers and contracts; the free preview tells you exactly.
The leak
How the leak happens
Missing
Delivered, cash collected, never remitted.
Overdue
Past the courier's own SLA and nobody chased it.
RTO anomalies
Marked returned, but the cash was collected.
Method
How it works
- 01
Bring your orders
Upload an order export — Shopify, WooCommerce, Salla, Zid, Magento, YouCan, ExpandCart — or a plain spreadsheet if you sell on Instagram or WhatsApp. No integration or app install needed.
- 02
Upload your courier remittance file
Aramex, SMSA, Naqel, Jeebly, Quiqup, iMile, Shipa, Fodel, Bosta, Emirates Post, J&T. Any format — CSV, Excel, or PDF.
- 03
Get your report
Matching runs automatically, with results in under a minute: every short payment, missing remittance and overdue settlement, plus a ready-to-send dispute letter on a paid plan.
Compatibility
Works with any store. Or none at all.
We reconcile files, not platforms. If you can export your orders, we can audit your courier.
Platforms
- Shopify
- WooCommerce
- Salla
- Zid
- Magento
- YouCan
- ExpandCart
- Custom / API
No platform
- CSV upload
- Excel upload
- Google Sheets
- Manual order list
Fit
Who it's for
D2C brands
- One store, one courier account, or five
- Know exactly which courier is costing you margin
- Dispute letters written from your own order data
E-commerce agencies
- Manage many merchant accounts from one workspace
- White-label reports your clients can act on
- Turn recovered cash into a billable retainer line
Pricing
Priced against what you recover
The average preview finds AED 13,345. Solo costs AED 299.
Illustrative model based on a 1.57% observed leakage rate.
What you’re paying for
A monthly software subscription (SaaS) to the CODAudit web app for cash-on-delivery reconciliation. You upload your order export and your carrier remittance file; the software compares them and produces the discrepancy report, evidence packs and dispute letters. Paid plans renew automatically each month and can be cancelled at any time from your account settings. CODAudit is analytics software — we never handle, hold or collect funds on your behalf.
Free preview
See what you're owed
AED 0one preview, no card required
- 1 preview per merchant account
- Total recoverable amount
- Flag counts by category
- Per-carrier comparison
- Order-level detail locked
Solo
Most popularFind it, claim it, track it
AED 299per month, billed monthly
- Unlimited audits
- Full order-level detail
- Evidence packs & dispute letters
- Claim tracking
- Recovery dashboard
- Up to 5,000 orders/month
Agency
Manage every client's carrier money in one place
AED 999per month, billed monthly
- Everything in Solo
- 8 merchant accounts
- Unified dashboard
- White-label reports
- Team seats
- API access
Enterprise — from AED 2,500/month. Unlimited accounts and volume, custom carrier integrations, automated settlement sync, SSO, dedicated support, custom SLA. Talk to us.
| Feature | Free preview | Solo | Agency | Enterprise |
|---|---|---|---|---|
| Audits | ||||
| Audits per month | 1 preview | Unlimited | Unlimited | Unlimited |
| Orders per month | Preview only | 5,000 | 40,000 | Unlimited |
| Merchant accounts | 1 | 1 | 8 | Unlimited |
| All carrier formats | Included | Included | Included | Included |
| PDF report parsing | Not included | Included | Included | Included |
| Detection | ||||
| Total at risk | Included | Included | Included | Included |
| Flag counts | Included | Included | Included | Included |
| Per-carrier comparison | Included | Included | Included | Included |
| Order-level detail | Not included | Included | Included | Included |
| Duplicate AWB detection | Not included | Included | Included | Included |
| Overdue ageing | Not included | Included | Included | Included |
| Fee validation against contract | Not included | Included | Included | Included |
| Recovery | ||||
| Evidence packs | Not included | Included | Included | Included |
| Dispute letter generation | Not included | Included | Included | Included |
| Claim status tracking | Not included | Included | Included | Included |
| Recovery rate by carrier | Not included | Included | Included | Included |
| Follow-up reminders | Not included | Included | Included | Included |
| Reporting | ||||
| Excel/CSV export | Not included | Included | Included | Included |
| Historical trend dashboard | Not included | Included | Included | Included |
| Custom date ranges | Not included | Included | Included | Included |
| White-label branding | Not included | Not included | Included | Included |
| Consolidated multi-client view | Not included | Not included | Included | Included |
| Platform | ||||
| Team seats | 1 | 1 | 5 | Custom |
| API access | Not included | Not included | Included | Included |
| Email alerts | Not included | Included | Included | Included |
| Support level | — | Priority | Dedicated + SLA | |
Questions about which plan fits? Message us on WhatsApp
All prices in AED (UAE Dirham). VAT charged where applicable. Paid plans are billed monthly in advance and renew automatically until cancelled.
Cancel at any time from Settings → Plan & billing. No setup fees, no notice period, no phone call.
Payments processed securely by Stripe. We never see or store your card details. See Billing Terms and the Refund & Cancellation Policy.
Can I change plans?
Yes. Upgrade or downgrade at any time from your account. Upgrades take effect immediately and are prorated; downgrades take effect at the start of your next billing period, so you keep the higher tier until then.
What happens to my data if I cancel?
Your reports and claim history stay available for export for 30 days after cancellation. After that we delete your uploaded files and reports in line with our privacy policy and the data processing agreement. You can request earlier deletion at any time.
Do you offer annual billing?
Yes — pay annually and get two months free on Solo and Agency. Annual plans are invoiced once for the year and renew on the same date unless cancelled.
Questions
COD reconciliation, answered plainly.
The questions merchants ask us most about remittance cycles, deductions and disputes.
Free preview
Find out what your carrier owes you.
We compare what your orders were worth against what your carrier paid. That's how short payments become provable.
Upload your orders and your carrier's settlement report. We'll show you the total recoverable, how it breaks down, and which carrier is costing you most. Upgrade to see which specific orders and get the evidence to claim them.
- No signup, no credit card
- We run it against your orders automatically
- Results in under a minute
- Your file is deleted after the preview